IT service management
CoreBeacon puts the service desk, the asset register, change control, security findings and compliance evidence in one system, with one audit trail. Manage a single company or a whole portfolio of them from the same account.
Free for up to five people. No card required to start.
Not a ticketing app with add-ons bolted on. Each module reads the others, so a change request knows which assets it touches and an incident knows who it affects.
Tickets with SLAs, queues, approvals, time tracking and a self-service portal your end users actually log into.
Every machine, license, contract and vendor, mapped to the business services they support — so you know what an outage costs.
Incidents, problems, changes, releases and maintenance windows, with a CAB approval flow and a change calendar.
Launch a remote session into a managed machine straight from its asset record or the ticket you are working, with every session logged.
Trigger-condition-action rules across every module. Route, escalate, notify, call a webhook — without writing code.
Track vulnerabilities against the assets they affect, assess controls against a framework, and keep the evidence attached.
Cross-module reports you can save and re-run, so the monthly service review stops being a spreadsheet exercise.
A documented REST API with scoped keys, plus signed outbound webhooks with retry and backoff for everything else.
For service providers
If you look after IT for other companies, each of them gets their own isolated workspace — their own users, their own data, their own branding. You switch between them from a menu in the header, and every action you take inside a client is recorded as you, acting on their behalf.
No separate logins to juggle, and no shared database where one client can see another’s tickets.
The things a prospective client’s security team asks about, already done.
Every tenant’s rows are separated by PostgreSQL row-level security, not by a WHERE clause someone might forget. The application connects as a role that cannot bypass it.
WebAuthn passkeys and TOTP as second factors, OIDC single sign-on with just-in-time provisioning, and SCIM to deprovision people the moment HR does.
Every privileged action is written inside the same transaction that performs it, with a retention policy, CSV export and scheduled access reviews.
Add your whole team without watching a meter. Every plan includes the full service desk, asset register and change control — the paid tiers add integration limits and identity features, not core functionality.
The whole service desk, for a small team.
Internal IT teams of up to five people.
Start freeFor teams that need to connect CoreBeacon to everything else.
Growing IT departments and managed service providers.
Start free, upgrade when readyNo caps, and the identity plumbing a large org needs.
Organizations with an identity provider and an audit obligation.
Get in touchEvery plan starts as a free workspace. To move up a tier, get in touch — self-service checkout is on its way.
Create a workspace, invite your team, and start logging work. Nothing to install.
Start free